Cookie Policy and Preferences

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

For visitors browsing our website(s), we share with you if we are using cookies and other Identifiers and give you the choice to decide on the collection of information by such technology.

Types of cookies we use

Like most online services, our website uses first-party and third-party cookies for several purposes.  First part cookies are cookies that are placed on your device when you first access any of our websites.  These cookies are intended to carry out activities that are strictly necessary for the basic operation of our website to function

Third party cookies are non-essential cookies which are set by a domain other than that website being visited by the user.  If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.  They are used primarily for functional, analytics, performance, and advertisement purposes.

We may allow certain social medial, advertising and analytics partners to place third-party cookies on our websites. These partners use these cookies to (i) help us analyse how our websites are being used; (ii) collect information about your activities on our websites; and (iii) market and advertise our services to you on our websites and third-party websites.

For example, we use Google Analytics, a service provided by Google Inc., on our websites. We use Google Analytics cookies to collect information about how visitors use our websites and the number of times a visitor has visited our websites. We use the information with a view to improving our websites and enhancing the experience of our online visitors

We may also include links to media content (including video) hosted by 3rd parties, such as social media and/or video content hosting platforms like Vimeo and YouTube. When such external content is loaded, it may create a third-party cookie to track the visitor for various purposes - providing advertisements that are relevant to you, etc. Our content creators aim at minimising the use of 3rd party content.

The different types of essential and non-essential cookies that we use, and their purpose are listed below:

*https://developers.cloudflare.com/fundamentals/get-started/reference/cloudflare-cookies/
** https://learn.microsoft.com/en-us/aspnet/core/security/anti-request-forgery?view=aspnetcore-7.0

For more information on the different ways to categorise the use of cookies, you may see Cookies, the GDPR, and the ePrivacy Directive.

Cookie Consent Management (CCM)

We respect your privacy. The installation of cookies and other identifiers is based on your consent.

Cookie consent is solicited every time a visitor loads a Sembcorp’s website page without the presence of the cookies. The visitor is presented with a pop-up dialog that requires a choice to be made between accepting all or only essential cookies. Accepting only essential cookies will limit the use of to the essential cookies described above.

Allowing all cookies would result in enabling the use of all other (i.e. non-essential) cookie categories. Cookie preferences can be amended at any time by clicking on the View or change your preferences button at the bottom of this page.

At the minimum, the user must accept the use of essential cookies. If the user does not consent to the use of essential cookies, the Cookie Consent dialogue  would remain on the screen, over the existing page content, in a pop-up that cannot be dismissed/closed. Thus the visitor would be prevented from viewing the content of the web site adequately.

You can change your cookie preferences any time by clicking on the View or change your preferences button at the bottom of this page. This will let you revisit the cookie consent banner and change your preferences.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

• Chrome 
• Safari
• Firefox
• Internet Explorer

If you are using any other web browser, please visit your browser’s official support documents.

As Sembcorp Group cannot technically control the installation of third-party cookies, third-party social media cookies and other identifiers, our references to these cookies and their tracking systems installed by third parties in this Policy are to be considered indicative. All online users are kindly requested to consult the privacy policy for the respective third-party services so as to obtain full and complete information, given the objective complexity surrounding the identification of technologies based on Cookies and other Identifiers.

Sembcorp Group cannot technically manage the cookie setting in shared computing terminal or device that is used to access our websites.  Please always check the prior cookies setting at any shared terminal or device you intend to use, and (re)configure accordingly to your own preference.

• Google Chrome
• Microsoft Edge
• Safari

Feedback and complaints

Should you have any queries relating to this Cookie Policy or on data ethics, do contact us at:

Email to: [email protected]
Mail to:
Data Protection Officer
30 Hill Street
#05-04
Singapore 179360